Help & FAQ

• On your search results pages, select the products or suppliers you wish to inquire about.
• Click the Add to Cart button. Your selected items will automatically be stored in the Inquiry Cart
  

To view the contents of your Inquiry Cart from anywhere within Tradepapa Online, click on the Inquiry Cart link in the left navigation bar.

• Send an RFI (Request for Information) about the items to suppliers. Once sent, the items are automatically cleared from your Inquiry Cart.
• Select the item(s) in the Inquiry Cart and click on "Remove Selected".
  

Once you have completed your searches and have added all the products and suppliers you are interested in to your Inquiry Cart:

• View your Inquiry Cart and select all the items you wish to inquire about.
• Click Inquire Now.
• On the Request for Information (RFI) form, all the products and suppliers you have selected are listed. The selected supplier companies are listed as recipients of the RFI.
• Complete the fields in the form. If you are registered and logged on, your inquiry form will be pre-completed with your company and contact information.
• Click Send.
  

You can easily inquire about all products in a specific product category by using the convenient Select All button . This is located at the top of the list of products or suppliers in a search results page.

To inquire about this product from these suppliers, select the supplier you are interested in and click the Inquire Now button.

Once an inquiry has been sent, no other record is kept and the products and suppliers inquired about are automatically cleared from your Inquiry Cart.

Click here to see a sample of the e-mail the supplier will receive when you send an RFI.

• You will need to login to add product/supplier to Cart

• The Inquiry Cart uses cookies to recognize you, to retain its contents and to allow you to view it from different sections of Tradepapa
• To use the Inquiry Cart, please configure your browser settings to accept cookies.