| How do
I login? |
Click on the Login
link under Users section in the left navigation bar
to go to the Login Page. Enter your Login Name and Password
and click the "Login" button.
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| Why
do I get an error when I type in my password? |
- Check how you are typing your password. Remember
that passwords for Global Sources are case-sensitive.
Example, if you entered "numB3R" as a password
during registration, the site will only accept "numB3R",
not "numb3r" or "NUMB3R".
- Check if your keyboard CAPS LOCK has been accidentally
activated. This may have caused you to unintentionally
type your password in the wrong case.
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| What
if I forgot my password? |
- Simply click on
Help, I forgot my password
at the Login Page.
- Enter your registered username and e-mail address.
- Click Reset Password to complete
the process
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Tradepapa will create a new password and send it with your login
name to your registered e-mail address. |
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| Then use this new password to login.
For your protection, this password is a random, system-generated
password. Once you have logged in, you can
change
your password
by clicking on the My Account link under Users section
in the left navigation bar. |
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| If you cannot remember your registered
e-mail address, please contact
us. |
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| How
do I get my cookies to work? |
You will need to configure your browser
to accept cookies. You can find out how to make your browser
accept cookies here.
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| How
do I update my User Profile? |
- Once logged in, click on the My Account
->Edit Profile link under Users
section in the left navigation bar.
- On the Edit Profile screen, type
in your new or updated information in the appropriate
fields.
- Click Save to save your changes.
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| How
do I change my Product Alert settings? |
- Click My Account -> Product
Alert in the left navigation bar.
- Select the type of e-mail update you want to receive
by checking or un-checking the appropriate boxes.
- Click Receive Alert to save the
changes.
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| How
do I change my password? |
- Once logged in, click on the click on the My
Account -> Change Password
link under Users section in the left navigation bar.
- Enter your new password, enter it again to confirm,
and then click Save.
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